Returns

We make every bar by hand and want you to love what you ordered. Because soap is a personal-care product, we don’t accept returns or exchanges.

If something is wrong with your order

If your order arrives damaged, you received the wrong item, or something is missing, we’ll make it right with a replacement or a refund.

Get in touch soon after your order arrives: email info@davidahandcraftsoap.com or use our contact form.
Include your order number (it’s in your order confirmation email) and what went wrong.
For damage, a photo of the item and its packaging helps us sort it out quickly.

Refunds go back to the card or account you paid with. Your bank may take a few business days to show it.